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The Infrastructure of Repression: Repression of Infrastructure

Posted by Stephen Lewis on May 3, 2008

In my last post, I mentioned the planned May Day marches in Istanbul and the order given by the governor of Istanbul and surroundings at the behest of the country’s ruling pro-Islamic AK party to ban both the marches and the traditional May Day rally of labor unions and leftist parties at Istanbul’s Taksim Square, the city’s traditional rallying point and largest open space and an iconic symbol of the Turkish republic founded by Mustafa Kemal Atatürk some 85 years ago.

The governor’s stated ratonale for the ban was the supposed threat of infiltration of the march by members of the PKK, the outlawed Kurdish national organization branded as terrorist by Turkey and other countries. The real issue, however, was the growing tension between Turkey’s secular and Islamic parties, most recently brought to a head by the government’s order to allow the wearing of women’s head-scarves symbolic of Islamic orthodoxy at the country’s universities and by the countermove by secularists to obtain a court order to disband the AK party and bar its leaders from politics on the grounds that they are committed to undermining the secularism that is the foundation of the Turkish constitution and state. To add fuel to the fire, the country’s prime minister, AK party leader Recep Tayyip Erdogan, condescendingly quipped last week that May Day should not be declared an official holiday because Turkish workers get enough time off as is. In fact, Turkish workers work far more hours each year for far less pay than their western counterparts.

The Infrastructure of Repression

To enforce the ban and prevent mass protests, the Turkish government bussed an army of police to Istanbul from throughout the country, stationing dozens of riot geared policemen at every street and alleyway leading to Taksim and to Istiqlal Caddesi, the main pedestrian artery that feeds into the square. Policemen carried truncheons, shields, automatic weapons, gas masks, and tear gas cannisters. Larger arteries were blocked by tank-mounted water cannons manned by police. In many neighborhoods, scores of policemen lounged on curbs and against walls, some dozing, seemingly tired from all-night bus rides into Istanbul from provincial towns. To nip the marches in the bud and to squelch anti-government protests, the police launched an early morning attack on union headquarters buildings in the neighborhood of Sisli, only a few kilometers from Taksim, assaulting union members with water-cannons and tear-gas barrages and beating with truncheons those who tried to flee. At least one union member was killed in the process. In their zeal, the police also gassed neighboring hospitals, forcing bewidered patients and staff to flee. Fortunately, there was no gunfire.

The Repression of Infrastructure

The transportation infrastructure that moves people and goods in and out and through Istanbul is as monumental as the great mosques that dot the hilled skyline of this 1,600-year-old city. Somewhere between 15 and 20 million people live and work in Istanbul and its suburbs and their daily movements to and from offices, factories, workshops, stores, and markets, both traditional and modern, is the medium that keeps the city alive. In Istanbul, the sound of movement is continuous and throbbing. Modern high-speed metros and trams, far less modern busses and jitneys, endless car and truck traffic, and the human muscle-power of load-bearing porters keep Istanbul moving.

Most characteristic of Istanbul’s transportation infrastructure are its ferries. Istanbul owes its might, prosperity, and attractiveness to its setting at the point where Europe meets Asia and where the waters of the Black Sea mingle with those of the Aegean and the Mediterranean. From the heights of the hills that constitute Istanbul, one looks down on vistas of water — the Bosporus, the Golden Horn, and the Marmara. From early morning until midnight, these waterways are crisscrossed by smoke-spouting white ferries leaving white foam in their wakes, and crossing each others’ bows with breathtaking confidence.

On the morning of May 1, Istanbul was strangely quiet. In neighborhoods near Taksim and Istiqlal, the streets were empty of pedestrians and moving autos both. On larger roadways, small clusters of passengers waited for trams and busses that never arrived. A glance seaward showed the Marmara and the Bosporus blue and silvery in the sunlight and uncharacteristically peaceful. A second glance revealed that something was amiss — not a single ferry nor moving ship was to be seen. Without warning, the core of Istanbul ’s entire transportation infrastructure had come to a halt and all sea traffic had ended. The only sound to be heard was an occasional unfamiliar mechanical drone overhead, the sound of police helicopters circling in search of crowds and marchers.

The quickness and effectiveness of this shutdown of the infrastructure of urban movement of one of the world’s largest cities was alarmingly effective. By knowing exactly where the pressure points of urban movement are and how to pinch them, the government and police succeeded in isolating neighborhoods  from neighborhoods, halting the movement of people, and putting a pulsing, hyper-alive city into a state of near sleep.  Even the communications infrastructure of the present age — internet and mobile voice and sms — could not compensate for the atmosphere of isolation and the breakdown of information flows and of the ability to exercise the basic rights of citizenship that ensued when the infrastructure and freedom of physical movement, the most elementary components of cities and civilizations, were frozen.

For more on recent events in Istanbul see the website of the Turkish Daily News as well these specific articles chronicling outrage and media reactions in the wake of the events of May 1.

Posted in Cities, Commentary, Infrastructure, Media, Politics | No Comments »

Rust Belt Memories, Roots of Bitterness: Life Amidst the Industrial Infrastructure of a Past Age

Posted by Stephen Lewis on April 29, 2008

If I remember correctly, it was Alfred North Whitehead who wrote that “… all of philosophy is but a comment on Plato.” Possibly all of the present US presidential primarily election season is but a comment on the 1960s. As a follow-up to Jim Kunstler’s excellent Slip of the Tongue on the mealy-mouthed controversy following Barack Obama’s comments on the (rightfully  observed) bitterness of small town Pennsylvanians, go to Tom Brown’s recollection (Small Town Slander) of his southern New Jersey hometown becoming of the center of a similar storm following an iconic television news expose nearly a half-century ago. Tom Brown, by the way, is a convinced Quaker who had the courage to stand up as a Conscientious Objector during the Vietnam War. If the US memorialized its COs as much as its GIs, Americans might think twice before marching off to the likes of Bush/Rumsfeld/Cheney/McCain/Hillary’s “cakewalk” victory in Iraq.

Posted in Cities, Commentary, History, Infrastructure, Media, Politics | No Comments »

Books and Beer, Soft-Soap and a Wooden Leg, Content and Clients, and ‘Cluetrain’+10

Posted by Stephen Lewis on February 12, 2008

During the years that I lived in the Netherlands, a few hours free from work in Amsterdam meant an opportunity for lunch at Solly Meier’s sandwich shop on the Nieuwemarkt — split-pea soup and pekelvlees (homemade corned beef) on a roll — followed by a canal-side stroll across town to browse in the bookstores clustered near the Spui and Nieuwezijdsvoorburgwaal, inner-city streets that were once the center of the Holland’s newspaper publishing industry. Afterwards, I’d retreat to the IJsbreker Cafe, with its magnificent view of the Amstel river, to skim through my purchases over a glass of beer.

Browsing

My method for bookstore browsing involved turning off all preconceptions of what I might want to read or felt I should read and opening myself to the associative logic and randomly arranged contents of shelves and bins. The resulting finds ranged from the sublime to the ridiculous, some introduced me to authors and insights I would not have discovered otherwise and a few changed the course of my life.

At the sublime end of the spectrum was a paperback copy of Benedict Anderson’s “Imagined Communities,” an historical study of the artificiality of present-day national identities and the roles of printing, publishing, and the standardization of languages in their creation. Anderson’s book helped to begin to understand the origins and pathology of the hysterical rage towards the remaining signs of Turkish and Muslim life in the Balkans that I had encountered during my involvement in documenting the remaining infrastructure of Ottoman and Islamic society in the region. “Imagined Communities” — together with other works that followed in its wake, most notably Patrick Geary’s excellent “The Myth of Nations: the Medieval Origins of Europe” — are the underpinnings of my present research and writing on the dynamics of national identities and their reflection in the ways minorities are accepted or marginalized and their architectural monuments remembered or wiped away.

At the ridiculous end was a remaindered hardback copy of “The Aggravations of Minnie Ashe” by Cyril Kersh, a British journalist’s stylized humorous reminiscences of his childhood in the East End of London during the 1930s. The book opens with a description of the run-down East End streets and and dusty lots that served as his playgrounds: “… for me a splendid place for games and make-believes, for my mother yet further proof (not that any was needed) that life was a vast and cunning plot aimed at the humiliation and ultimate destruction of herself and her family.” It proceeds to relate Kersh’s widowed mother’s desperate struggles to raise her children and realize her lifelong dream of one day returning to the place where she had spent her honeymoon, the working-class beach resort of Westcliff-on-Sea.

Soft Soap and a Wooden Leg, Content and Clients

Spanning both the sublime and the ridiculous was a single-volume hardback reprint of a 1923 Belgian novel “Lijmen” (”Soft-Soap”) and its 1938 sequel “Het Been” (”The Wooden Leg”) both by Flemish-language writer Willem Elsschot. I had first read “Lijmen” and “Het Been” in English-language translation over thirty years ago. Had I read a better translation or been a more careful reader at the time, the books might have spared me the agony of decades of work in the communications field or at least sharpened my sense of humor while doing so. Last month, I reread “Lijmen” and “Het Been” in the original Dutch/Flemish and realized to my shock how delightfully and accurately they captured the absurdity of much of the content of my work life and portrayed the pomposity and dubious worth of business communications and the cynicism of client-supplier “relations.” The two books remain as much to the point in the age of the internet as they were in the age of print.

The plot of “Lijmen” is simple enough. Indeed, many who have worked in the murky worlds where advertising and journalism mix will recognize it immediately. Laarmans, a fiery young activist in the struggle for Flemish independence, disillusioned and depressed at the realization that both he and the movement are headed nowhere, goes out for a night of serious drinking. In a bar, he meets Boorman, a portly, elegantly dressed man, obviously wealthy, who makes him a tempting offer. If Laarmans will shave his beard, trade his bohemian clothes for a conservative suit and agree to go by the patrician-sounding Portuguese Marrano name of Teixera de Mattos, Boorman will make him his secretary and groom him as his successor at his two prestigious-sounding enterprises: The International Illustrated Journal of Finance, Trade, Industry, Art, and Science and The Museum of Domestic and Foreign Production and Trade.

The Journal, Boorman boasts, has print runs in the millions despite its paid circulation of zero and a full-time staff of nobody. In fact, the publication is an archetypal promotional magazine. Customers can place glowing written and visual portraits of their companies and products in the journal merely by committing themselves to purchasing tens or hundreds of thousands or even millions of copies of off-prints which they pay for in cash or in kind. Boorman’s technique for closing deals is lijmen, literally “to glue” but figurative “soft-soap,” the knack of playing on potential victims’ dreams or vanities or, if their enterprises are fraudulent or products substandard, their guilt or desire to stay clear of the law.

Boorman’s glowing superlative-filled articles are written to order for each client by cutting-and-pasting sentences and paragraphs from a half-dozen articles he plagiarized and filed away years before, one describing a shipyard, the second a cement factory, the third a piano maker’s atelier, and so on. Editing consists of double-checking that all instances of the words “piano” or “cement” or “shipyard” are excised from articles treating, say, a clothing factory or a printing plant. The articles are lavishly illustrated with photographs taken with the glass-plate view-camera of Boorman’s budget-rate freelance photographer, Piepers. Boorman’s museum, visitable by appointment only, is little more than a warehouse of goods he has received as payment-in-kind from hard-pressed customers who no longer have the cash to pay their contractual obligations. Exhibitions at the museum range from canned fruit to mass-produced busts of the King of Belgium. The museum’s most frequent visitor is Mme. Boorman who occasionally restocks her kitchen from the museum’s shelves.

Boorman’s favorite clients are those who, in his flamboyant speech, “… behoort tot een zeldzaam geslacht, dat slechts te lijmen is met eenvoud en oprechtheid,” i.e. “… who belong to that rare species that can be ‘taken-to-the-cleaners’ simply and justly.” But not all clients merit a fleecing. Boorman’s sale of 100,000 off-prints to the gullible Mme. Lauwereyssen of the Lauwereyssen Artistic Iron Foundry, down-at-the-heels manufacturers of wrought-iron dumbwaiters, leads to a crisis of conscience that is resolved in the sequel novel “Het Been.”

Early in the course of “Lijmen”, Boorman lectures Laarmans on the nature of clients and the ethics and tactics of dealing with them. His observations cut to a sad truth that underlies most commercial relationships and the ever-enduring propensity to manipulate and hedge rather than add value or be willing to pay for it. Boorman’s soliloquy ends with these words (my translation):

“Above all, be courageous, even if things are going against you for weeks at a time. Never trust in God, de Mattos. And, be polite to your clients. They are your enemies, never forget this. They’ll give you only what you wrench from them and will hold back all that you do not fight for with your life.”

Some of us sincerely wish there were other ways … and stubbornly live our lives behaving as if there were.

Apropos: ‘Cluetrain’+10

Apropos of the subject matter of “Lijmen” and “Het Been,” tomorrow I will be joining my friend and colleague Doc Searls for a conference on the occasion of the 10th anniversary of the conception of the business best-seller “Cluetrain Manifesto,” a prognosis of the changes Doc and his co-authors expected the internet to effect. It was in “Cluetrain” that Doc coined the chestnut “Markets are Conversations” and called for a Copernican revolution in which individuals would cease to be mere “consumers” controlled by corporate marketing and would realize their power to influence and control markets themselves instead. Whether Doc still thinks markets were, have become, or ever will be conversations, and whether the present substance of such conversations is worthy or deceptive, are subjects I look forward to hearing him address. Has the internet effected a change in the nature of our personal and commercial interactions — or has it just brought us more of the same old “soft-soap” but hyperlinked and faster? Whatever the answer… happy “10th” and continued success to the “Cluetrain” authors!

 

Posted in Cities, Client Relations, Content, History, Internet, Language, Literature, Media, National Identity, VRM, Work | 1 Comment »

An Obama Endorsement and … “Vote for Jordan for President!”

Posted by Stephen Lewis on February 2, 2008

(Warning: Partisanship Ahead!)

For the last six weeks or so, the pressure of finalizing new commercial projects had kept me from posting to this site. Now that the crunch is past, I’ll try to get back to posting more regularly. For the moment I’ll begin with the US presidential primaries….

As an unabashed leftist, I’ve followed the Republican primaries with detachment and schadenfreude, breathing a sigh of relief that the authoritarian and divisive former mayor of New York, the self-styled hero of “9/11″, has logged a poor showing and left the race and that the proposed candidacy of Mike Huckabee has hinted at the collapse of the axiomatic live-poor-vote-rich behavior of America’s Evangelical Christians.

Obama

As to the Democratic primaries, I’m for … Obama! The logic is simple. Two fault lines of inequality continue to divide and poison America: Poverty and income disparity on the one hand, and race and the unattended legacy of the three centuries of slavery on the other. The candidacy of John Edwards attempted to address economic inequality while the candidacy of Barack Obama, at least symbolically, addresses the issue of race. Now that Edwards has stepped aside, for me the choice is clear.

As to the third democratic candidate: Hillary Clinton is half of a duo that helped push the Democratic Party to the right, more distant than ever from its New Deal-era commitments to egalitarianism, security, and opportunity. Hillary attacks Obama for his lack of experience, awkwardly rhyming that Obama offers “inspiration and not perspiration.” What hypocrisy! Hillary’s current campaign hatchet-man and prospective “first-laddie,” ex-president Bill Clinton was no less inexperienced and displayed no less of a reliance on “inspiration” and charisma when he stood for his first campaign. Under the veil of gender politics, Hillary is a mainstream politician, and not just in her initial support for the misadventure in Iraq. Throughout her first-lady-ship as throughout her career, she has dedicated a good portion of her “perspiration” to the good of corporate interests. Both her “inspiration” and her “perspiration” flagged miserably in her loudly-publicized but ineffectual short-lived campaign to provide Americans with health insurance coverage worthy of citizens of an economically developed nation.

This said, I truly hope that Obama indeed proves to have the integrity and wherewithal to confront in words, policy, and deeds the evils of the economic and racial divides that handicap America and compromise its quality of life, potential, and image in the eyes of the rest of the world.

“Vote for Jordan for President!”

To US citizens who work or reside abroad, the American electoral process appears increasingly and appallingly sophomoric and ineffectual at shaping the informed electorate on which a well-functioning democracy rests. Candidates’ positions are pushed in 30-second-length self-serving television advertisements and in so-called “debates” that are really little more than TV-talk-show-like trades of one-line platitudes and limp barbs. Candidates in both parties — Obama included, unfortunately — tout themselves as agents of “change” without clarifying what they want us to change to or how. Most US journalistic coverage focuses more on the “horse-race” spectacle of who’s ahead rather than on analysis of candidate’s programs, approaches, and qualifications. Worse, “horse-race” coverage has also enabled the press to arbitrarily isolate and derail candidates that it feels will not sell papers or boost broadcast ratings.

A depressing scenario? I have my own panacea for election-induced blues. To keep my humor and my objectivity tip-top during US primary and election seasons, I blow the dust off of my scratched copy of Louis Jordan’s ever-timely 1952 hit “Vote for Jordan for President!”

Louis Jordan was a band leader, saxophone virtuoso, rich-voiced crooner, lyricist, and, for a short time, cinema cowboy. He was also the father of rock and roll and a great-grandfather of hip-hop as well. From the 1930s to 1950s Jordan recorded a steady stream of hit songs that kept black feet and white feet tapping and fans of all races memorizing complexly rhyming humorous lines from his “Choo-Choo-Cha-Boogie”, “Caldonia”, “Peckin’ and Pokin’”, Beware”, “Coleslaw” and other hits. At one time in the late-1940s, several of Jordan’s tunes simultaneously competed against one another for the top place on the charts.

In “Vote for Jordan for President!” Louis Jordan satirized the vapidity of campaign rhetoric. After announcing that he is ready to move “… from the phonograph record to the ‘Congressional Record’”, Jordan promises to help listeners “… get straight on all the candidates” and “… make the proper selection in the coming election.” His generous characterization of competing candidates anno-1952: “… if you want a man with an offer, vote for Kefauver … if you want the man of the hour, vote for Eisenhower … if you want no graft, vote for Taft … if you want a hipster who takes no sassin’, vote for Stassin … if you want to hustle with Russel, go ahead … but don’t sob, ’cause Truman don’t want the job.” The alternative? “For an administration that’ll move you, groove you, and keep you fit” and “… to walk on the sunny side of the street with the candidate with the beat … vote for Jordan for President!” Jordan’s electoral promises: “Every American will get his portion — after I get mine” and “… we’ll all serve — time!”

Underlying Jordan’s light-tongued satire was a crueler humor. In 1952, only a half-century ago — even with the emergence of Negro local and congressional office holders in a number of northern cities and states, not least my native New York — it was laughably absurd to even think of a black man as candidate for the highest national office in the US. An Obama candidacy and presidency will render this one-time shameful reality as dead and buried as Louis Jordan’s lyrics, humor, and music are alive and timely. It may also prove to Americans and the world that this country is the inclusive democracy it purports to be.

Posted in Change, Commentary, Media, Music, Politics | 1 Comment »

Articulation and Activism: In Praise of Screenwriters … and “Hackwriters” Too

Posted by Stephen Lewis on December 8, 2007

As the US entertainment writers’ strike continues, I can’t avoid weighing in with a few words of support for the striking members of the Writers’ Guild. Their long drawn-out strike is proving that without the creativity, concentration, and plain old sweat of professional writers there would be no cinema nor television, whether for better or for worse. Yet, most writers labor silently in the background with neither the celebrity, earnings continuity, nor stellar recompense that goes to many headlining actors and directors.

I could quibble about the quality of present-day Hollywood films and American television — their cliche-ridden humor, fascination with murder, and justification of authoritarian police behavior and Mafia violence — but the central issue of the present strike is business-like and central to concepts of intellectual property and the rights of labor, i.e. residuals, the ongoing payments to writers for the rebroadcasting and reuse of creative works they have conceived and shaped and their right to share in the fruits of the long-term popularity and earnings of productions they have penned.

The strikers’ demands focus on residuals from new and emerging distribution channels — especially the internet. Over the last decades, writers time and again missed the boat on gaining a fair share of earnings from the recycling of their work via new media, including videocassettes and DVDs. Now, they are determined not to repeat this mistake with internet distribution. All of us who who are paid job-by-job for our labor and/or creative abilities should back the strikers in whatever ways we can. The same goes for those of us who believe in the future of internet as the primary distribution channel for news, opinion, knowledge, and entertainment and who understand that media are just what the word implies, i.e. “dark fiber” and “empty pipes”, vehicles for conveying content and no more. In the end, backing the strike means willingness to pay for internet content, directly or indirectly, and to pressure those who charge for content, i.e. the owners of networks and other marketing shells, to ensure that a fair share of the life-long earnings of productions goes those who create them.

Some Strike-Related Links

The writer’s strike is explained and tracked in detail at United Hollywood. The United Hollywood site also contains links to a number of YouTube pieces in support of the strike. My favorite is a testimonial by nonagenarian Writers’ Guild member Irv Brecher who wrote for the Marx Brothers in the late-1930s and for television (”The Life of Riley”) in the early-1950s. Also on target is this report (ABC Executive Now Writing All Their Shows Himself) from my favorite source of news as it could or should be, Doyle Redland of the Onion Radio News. Last, hose who are not afraid of Brooklyn-size dollops of political incorrectness might want to look at this characteristically unsparing (but smiling) piece from Dallas Penn, the point of which is that openness in terms of personal identity does not necessarily equal progressiveness or compassion when it comes to political and economic issues that affect the lives and livelihoods of others.

And “Hackwriters” Too

For most of my life, I’ve been cursed with the ability to write. In many of the places I’ve worked, the task of writing has fallen on my shoulders. My strengths as a writer have been neither my style nor even my knowledge, but simply my ability to muscle my way through half-thought-out or poorly-expressed ideas — whether my own or those of others — and sharpen and express the thinking, motives, facts, and logic behind them and leave no essential point unarticulated. This dubious ability led me for years to make my living bouncing back and forth between writing/translating and management, organizational, and project consultancy. Put simply, when asked by mayors or marketing execs or “CEO”s to write articles or commercial, legal, or technical documents presenting their strategies, policies, or activities, I had to clarify and tighten-up not only their syntax but their thinking, intents, and understandings of their own organizations and the world-at-large By writing, I created a mirror by which strategies could be tested and implemented, organizations changed and motivated, projects realized, and markets and populations reached and influenced. This was not always appreciated.

Corporate and technical “hackwriters” are on the bottom of the organizational totem pole in both the public and private sectors and in academia and science as well. In all fields, they are anonymous cogs in the wheel, this regardless of their communications skills being the medium of exchange that enable organizations to function. The situation is most extreme with the proposals and grants writers who debug the thinking and craft the documents that bring in multi-million dollar grants and multi-billion dollar projects for others. Like most corporate and tech writers, they receive no bonus shares of the projects they land nor any residuals from the worth of the companies and institutions they help enrich build. It is time for business and techwriters to follow the lead of striking entertainment writers and claim their fair share. As the “Wobblies” of the old IWW would have had it: “One Big Union!”

(This post is written with the support and approval of Naomi Yoder-Harris, a fine institutional writer who for two decades has been an important sounding board for the quality and content of my own work.)

Posted in Articulation, Communications, Internet, Media, Work | 2 Comments »

Post-Hiatus Notes: Kudos and Quixote, Markets and Soup-Kitchens, Hip-Hop and Zoot Suits, Podcasts and Dante

Posted by Stephen Lewis on November 10, 2007

During the September to October hiatus in my postings to this site (see Turkey’s Ban on WordPress), I was unable to respond to a number of links and comments …

Kudos and Quixote

In a September 28 posting to his weblog, Doc Searls delved into the dichotomy between individuals’ and society’s passive acceptance of manipulative “marketing” and the possibility of “consumers” actually raising their voices and marshaling emerging technology to turn the tables on corporations and “marketeers” by articulating, broadcasting, and demanding responsiveness to their own needs and desires. Doc ended his post by pointing to our conversations and collaborations over the past four decades. In Doc’s words:

“By the way, when I want to talk to somebody about what a real market is, my first source is Stephen Lewis. Like me, he has in his life labored far too long in the mines of marketing. Unlike me, he has lived in, and studied deeply, real markets in the real world. We need more of that.”

My thanks to Doc for this acknowledgment. Doc has always been generous in his references to me. In a piece he penned seven years ago, he compared me to both Raul Julia and Lenny Bruce, an honor that I still try (albeit ever more quixotically!) to live up to.

Markets and Soup-Kitchens

At the moment, Doc and I are examining the human and infrastructural aspects of traditional markets and marketplaces as models for using the internet to reestablish the modes of interaction and responsiveness that were once the hallmarks of face-to-face commerce. Traditional markets were tangible physical places, powered by the integrity and quality of goods and running on reputations and trust. In the modern age, however, the word “market” become a metaphor for statistical abstractions and the word “marketing” for the artificial creation of demand and the manipulation of the economic behavior of individuals and groups. Doc dug into this theme in his contributions to the 1990’s business bestseller Cluetrain Manifesto. For the subjective underpinning of my own take on the issue look at Markets and Marketing, Fishes and Faces on my alter ego weblog Bubkes.Org.

My part-time studies and work at the fringes of the field of Ottoman history has kept me close to the vision of markets as accretions of individual interactions, conversations, and trust. Over the course of more than a half millennium, the Ottomans evolved physical infrastructure and institutions that enabled commerce and information exchange as well as conquest. One facet of this infrastructure was the Imaret — a publicly- or foundation-financed combination of travelers’ lodge and soup kitchen — a veritable “internet” of which dotted the roadways of the Ottoman Empire from the Balkans to Anatolia to the Middle East and North Africa. Those interested in this aspect of the dynamics of Ottoman infrastructure, travel, and trade should turn to a newly published volume of essays edited by historians Nina Ergin, Christoph Neumann, and Amy Singer: Feeding People, Feeding Power; Imarets in the Ottoman Empire (Istanbul, 2007).

Hip-Hop and Zoot Suits

In a comment on this post, hip-hop commentator Rafi Kam expressed surprise at “being on my radar.” As they used to say in the Bronx in the 1970s: “What can I tell you?” I may prefer Louis Jordan to Fifty Cent — and certainly have more of a weakness for Borsalino hats and zoot suits (reat-pleat, stuff-cuff, drape-shape and all) than for sagging jeans and baseball hats worn backwards — but I am still open to new music, ironic humor, good writing, and all that cuts through common wisdom and accepted ideology.

Apropos of both Kudos and Markets above, Rafi Kam’s and Dallas Penn’s YouTube clip Bronx Bodega (which I have mentioned previously on this site and on Bubkes.Org) is not only disarmingly humorous but in its 7-minute length portrays exactly the same point that Doc Searls and I are trying to examine in our far more pedantic styles, i.e. that marketing in its extreme is a one-way affair that targets people’s’ weaknesses rather than strengths. Marketing reduces people to “consumers” and attempts to dictate what they can buy and limits their access to competing outlets, goods, and services — a demographics-driven twist on plain old imperialism.

The same combination of wit and debunking that go into the Bronx Bodega clip also characterizes the weblog of Rafi’s fellow self-styled “Internet Celebrity” Dallas Penn. Dallas Penn’s blog lights up the integrity of street-driven hip-hop and pinions the marketing-driven cynicism of the music industry; his takes on the marketing of political “personalities” (e.g. US Republican presidential “wannabe” Giuliani) are delightfully unsparing. Most remarkably, Dallas Penn seems to have the rare talent of being able to write exactly as he speaks (or is it the other way around?).

Podcasts and Dante

To close: A confession. I have not always been as kind to Doc Searls as Doc has been to me. Three or four years ago, I was vocally skeptical when Doc was amongst the first to enthuse about the Copernican revolution podcasting was about to occasion by liberating content from limits of time and geography and by enabling listeners to choose and pull broadcasts rather than having them pushed at them. At the time, I saw podcasting as technology without worthy content. Events proved me totally wrong; I now live from podcasts. I reload my I-Pod daily, supplementing my usual mix of Bartok, Turkish and Armenian Oud virtuosi, Monk and Ellington, Aretha Franklin and Rev. James Cleveland, and the like with the latest podcasts from the BBC’s Melvyn Bragg, PBS’s Bill Moyers, the New Yorker magazine, NPR’s Car Talk Plaza, and WNYC’s Sara Fishko, Leonard Lopate, Brian Lehrer, and John Schaeffer. A few days ago, I admitted to Doc that if there isn’t a special circle in the Inferno for those of us who doubted podcasting, there should be. With magnanimity, Doc offered to release me from such a fate if I posted my confession on this site … thus this entry!

Posted in Books, History, Infrastructure, Markets, Media, Music, Podcasting | 1 Comment »

Hiatus — A few words and a few links re: articulation, organizational change, the GOP, the 1960s, mysterious and enticing doorways, the forgotten wooden mosques of the eastern Balkans, and a bodega in the Bronx

Posted by Stephen Lewis on September 28, 2007

These weeks I have been a bit busy with work proposals and ongoing research projects. One of the results: Somewhat of a hiatus in substantive postings to HakPakSak. For the moment, however, the following links should each be worthy of at least a peek…

Re: my “core business” of articulation, communication, and change, look at this comment I posted some weeks ago on JP Rangaswami’s weblog Confused Of Calcutta and a worthy comment-on-the-comment as posted by Stephen Smoliar at his weblog Rehearsal Studio.

Re: Politics in America look at Bob Herbert’s recent Ugly Side of the GOP. Now that the New York Times has opened up its former “premium” internet content to all readers, Hebert’s hard-hitting to-the-point columns can once again be read online free of charge.

Re: The 1960s and the reunion of two former philosophy students and friends, look at these kind words from North Carolina writer, thinker, and convinced Quaker Tom Brown.

Last, for a look into my parallel avocational worlds of photography, architectural history, and Balkan and Ottoman history, go to this new posting on my alter-ego weblog site Bubkes.Org.

Oh yes … not to forget … Oh Word. My recent two-fold posting on Paul Lafargue’s manifesto The Right to Be Lazy and the photocopy shops of Istanbul gained mention on Rafi Kam’s hip-hop weblog Oh Word’s Around the Horn links. I am a long-time fan of Rafi’s and Dallas Penns humorous and very insightful minimalist video Bronx Bodega (click here to watch it on YouTube). I’m a jazz fan, not a hip-hop fan — but I am born in the Bronx!

More to follow…

Posted in Architecture, Articulation, Change, Links, Media, Photography, Work | 2 Comments »

Newspapers, Blogs, and Free News vs. Paid

Posted by Stephen Lewis on August 19, 2007

Thanks to Doc Searls for pointing the way to a NY Post story on the possible passing of the New York Times’s “Times Select” service (a pay-for-use gateway to the NYT’s archives and “premium” editorial content). While in one way I will be happy to save $50 a year and still have the full benefits of a web-based Times, my enthusiasm about the service’s demise is somewhat less than Doc’s. I am also a bit wary of some of Doc’s suggestions for bringing newspapers closer to the blogospere. Newspapers are in a squeeze. The newest generation of newspaper owners treat their holdings like businesses, in accountancy terms thus, looking at the so-called “bottom line” rather than at newspapers’ roles as public trusts and cornerstones of our informational infrastructure — i.e. sources of solid information and independent commentary essential to informed citizenry, democratic government, effective public policy, and well-functioning economies. Bottom-line and marketing-oriented decisions eviscerate the staffing, resources, and integrity that make newspapers what they are at their best. Within the context of the web, newspapers are often mistakenly compared with weblogs. But weblogs (this one included) are more about opinion than about fact. Most blogs lack the research staffs — and most bloggers lack the time and deep pockets — needed for solid investigative research and reporting. Actually, many blogs are informed by traditional new sources and devote much of their space and energy to linking to them and commenting on (or carping about) them. The irony: As owners fetter newspapers to business models they compromise newspapers’ roles and quality and as we chip away at newspaper’s income sources and push for newspaper to become more like blogs we might be doing the same. For an excellent portrayal of the dilemmas facing newspapers and those who still rely on and value them, look at “Read All About It” by Steve Coll on the New Yorker website.

Posted in Commentary, Infrastructure, Media | 1 Comment »

Perception Trumps Reality: “Getting It,” Spin, Branding, and Reputation Management

Posted by Stephen Lewis on June 30, 2007

I smiled when I read Dean Landsman’s recent short post on “Who Gets What?” Phrases such as “he gets it” or “you just don’t get it” seem to be a new refuge for people who cannot explain what they mean or who push partially-formed ideas. The thrust: “If you don’t understand what I’m saying, it’s your fault not mine.” And, thanks, Dean, for coining the word “Get-itude.”

Low on “Get-itude”

It is no coincidence that “getting it” peppers the speech of supporters of the Bush administration and its policies. Like many other ordinary people who had devoted some time to reading Middle Eastern history or who had worked or traveled in the region, I was opposed to the Iraq War from the start and quite easily foresaw the chaos, destruction, and human and financial calamities the war would bring to Iraq, the entire Middle East, and the economy and world standing of the US. Back in 2003, some months into the war, I ran into an acquaintance who is a senior US diplomat. When I told him I was against the war he replied that he supported it and ended our conversation with a smug: “You just don’t get it, do you?” No arguments, no facts, no persuasion, just a few condescending words of dismissal.

“Getting It,” John Calvin, and the Revival Tent

The rise of “getting it” is symptomatic of the conflation of politics, discourse, and fundamentalist religion in the US over the past three decades. Partisans divide the world into those who “get it” and those who don’t with a self-satisfaction not unlike that of Calvinists who assumed themselves to be amongst the “elect” or the “saved” and others amongst the damned. Epistemologically, “getting it” conjures up nineteenth-century revival tents, fictional Elmer Gantrys, and real-life Amy Sempel McPhersons. “Getting” or “not getting” implies that knowledge is revealed and that belief, conversion, prophetic vision and the ineffable are more important than understanding or dialogue. Saint Augustine, by the way, wrote that faith precedes understanding; he never wrote that faith replaces it.

From Snake Oil to Soft Focus to Spin

19th-century country-fair hucksterism entered the American mainstream long-ago, as did the unreality of Hollywood. In the realm of public affairs this meant, in essence: Don’t change what is, tinker with perceptions instead!

During the 1970s, I was a graduate student and researcher in public policy at the Center for New York City Affairs at the New School for Social Research (today the Milano Center). The Center and its students were dedicated to reality and to change — be it shepherding New York City into economic revival and fiscal stability or, as Lower East Side leftist novelist Mike Gold (”Jews Without Money”) once put it, to make New York “… into a garden for the human spirit.” In fact, it was one of our fellow graduates — Alan Brouwer, if I remember correctly — whose discovery and analysis of the misuse of New York’s capital budget to cover deficits in its expense budget first brought to the public eye the City’s legendary impending bankruptcy.

The 1970s, however, also saw the rise of the word “Spin” (as in political PR, not as in the French acronym for AIDS) and the associated appearance of professional (Gott hilf uns!) “Spinmeisters.” In the end, Spin won out over policy analysis and set a method and tone that are with us until today, with the discredited Bush administration still pushing fairy-tales of victory in Iraq and economic growth in America in the face of patent disasters on both fronts.

By the way, for a passionate take on politics in the days when government meant providing real solutions to real problems, read John Updike’s cautionary comments on revisionist takes on FDR and the New Deal in this week’s New Yorker. Also, for a powerful analysis of the use of spin by the Bush administration to fabricate grounds and conjure up support for the war in Iraq — and for the sad tale of the gullibility and connivance of much of the US press in the face of such heavy-handed cynicism and betrayal of the public trust — watch this recent broadcast from Bill Moyers (also available as a podcast).

Branding vs. Content

The ultimate substitution of perception for reality was “branding,” the private-sector equivalent of spin. The concept of branding was simple: to create differing images for products and organizations between which there were no real differences at all. I had the dubious fortune of being present at what may have been the birth of modern branding. This occurred during the so-called “accountancy wars” of the 1980s when the internationalism of business and the rise of uniform auditing and reporting requirements in the European Community led US “Big Eight” accountancy practices to build multinational partnerships and to seek to differentiate themselves through advertising, something that accountants (and doctors, lawyers, and engineers too) once considered a crass betrayal of professionalism.

In fact, there were no differences between any of the top accounting companies at the time. Partners and clients jumped from one company to another and international member firms switched alliances regularly. A Peat Marwick audit was little different from an Arthur Anderson audit, just as Price Waterhouse tax advice was the same as advice from Grant Thornton. The only real differences were in personal relationships and the prices and approaches to specific engagements. But, in the end, accountancy firms squandered fortunes trying to create the same ephemeral advertising-based identities as brands of soap and cigarettes. Sour grapes on my part? Maybe. At the time I was a “hired-gun” proposals-management specialist for KMG (the European-based ancestor of present-day KPMG) charged with crafting real, project-based, individualized responses to actual needs of clients operating in specific real world environments — a task and approach irrelevant to branding and to identities based on manipulation of perception.

Reputation Management: Flim-Flam or Foundation for Change?

For the last several years, I’d kept a distance from the world of marketing communications and PR. As a result, my shock was all the greater when I recently became aware of the new game of “Reputation Management” — branding and spin tidily spruced-up and repackaged under a new name. Reputation Management has all the pitfalls of its predecessors, i.e. a focus on manipulation of perception rather than on development and improvement of products and services. But … maybe the idea of Reputation Management is not completely a sham after all. Maybe reputations could be created and managed in ways other than spinning and branding. My own approach might sound a bit medieval and redolent of craftsmanship and guilds, i.e. to provide goods and services of the highest quality and to gear them to what customers actually require and demand. Doing so would require that companies, institutions, and governments make a 180° shift in their approach to communications, i.e. to be willing to be party to communication from without as much or more as the communicate from within.  The challenge: To carefully and accurately listen to and articulate the wishes and needs of the individuals that comprise the market place and to form missions and strategies, develop and implement products and services, and shape, staff and motivate organizations accordingly. Doing so just might do away with the need to manipulate and in the end might create reputations far more powerful than those based on perception alone.

I look forward to discussing this and other Vendor/Customer related issues when I join Doc Searls, JP Rangaswami, and others at the Vendor Relations Management workshop to be held in mid-July in Oxford, England at the Oxford University Internet Institute. More on this following the conference.

Footnote and disclaimer: Could my irritation at some of the glib phrases mentioned in this post partly be a function of my advancing age? Maybe. I’ll admit that I’m old enough to associate “cool” with early Miles Davis and to describe some of the things I like best as being, well … “Boss”!!!

Posted in Change, Commentary, Identity, Language, Media, Popular Culture | No Comments »

Singing Cowboy and Early-Adopter, Movie Idol and Media Mogul

Posted by Stephen Lewis on June 8, 2007

Singing cowboy Gene Autry was an icon of the early years of commercial country music, 1930’s and 40’s Hollywood, and the so-called “golden ages” of radio and of television. But Autry was also an entrepreneur with a keen eye for new media, even before their business models became clear. An early investor in television broadcasting, what would Autry have made of the internet? For Autry’s life story, interspersed with excerpts from his songs and a film soundtrack lament for his dying horse “Champion,” go to the May 1st edition of WNYC New York’s Soundcheck. For those interested in the roots of R&B and rock-and-roll, I’d also recommend recent Soundcheck broadcasts on Sister Rosetta Tharpe, the cross-over gospel and R&B vocal and electric guitar great who inspired Elvis Presley, and Doc Pomus, a New York Jewish kid invalided with polio who was a popular blues musician amongst black audiences in Brooklyn during the 1940s and who went on to become one of the famed pop music writers at the Brill building on Broadway in the early-1960s. Finally, to bring us back full circle to the realm of tech innovation, do listen to Sara Fishko’s recent broadcast about the Theremin, the Science-Fiction-like musical instrument that was a creation of 1920s Soviet science and later gave mid-twentieth-century American Sci-Fi movies their characteristically Sci-Fi sound.

Posted in Innovation, Media, Music, Popular Culture | 1 Comment »