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Stephen Lewis on Infrastructure, Identity, Communication, and Change

Archive for the 'Change' Category


An Obama Endorsement and … “Vote for Jordan for President!”

Posted by Stephen Lewis on February 2, 2008

(Warning: Partisanship Ahead!)

For the last six weeks or so, the pressure of finalizing new commercial projects had kept me from posting to this site. Now that the crunch is past, I’ll try to get back to posting more regularly. For the moment I’ll begin with the US presidential primaries….

As an unabashed leftist, I’ve followed the Republican primaries with detachment and schadenfreude, breathing a sigh of relief that the authoritarian and divisive former mayor of New York, the self-styled hero of “9/11″, has logged a poor showing and left the race and that the proposed candidacy of Mike Huckabee has hinted at the collapse of the axiomatic live-poor-vote-rich behavior of America’s Evangelical Christians.

Obama

As to the Democratic primaries, I’m for … Obama! The logic is simple. Two fault lines of inequality continue to divide and poison America: Poverty and income disparity on the one hand, and race and the unattended legacy of the three centuries of slavery on the other. The candidacy of John Edwards attempted to address economic inequality while the candidacy of Barack Obama, at least symbolically, addresses the issue of race. Now that Edwards has stepped aside, for me the choice is clear.

As to the third democratic candidate: Hillary Clinton is half of a duo that helped push the Democratic Party to the right, more distant than ever from its New Deal-era commitments to egalitarianism, security, and opportunity. Hillary attacks Obama for his lack of experience, awkwardly rhyming that Obama offers “inspiration and not perspiration.” What hypocrisy! Hillary’s current campaign hatchet-man and prospective “first-laddie,” ex-president Bill Clinton was no less inexperienced and displayed no less of a reliance on “inspiration” and charisma when he stood for his first campaign. Under the veil of gender politics, Hillary is a mainstream politician, and not just in her initial support for the misadventure in Iraq. Throughout her first-lady-ship as throughout her career, she has dedicated a good portion of her “perspiration” to the good of corporate interests. Both her “inspiration” and her “perspiration” flagged miserably in her loudly-publicized but ineffectual short-lived campaign to provide Americans with health insurance coverage worthy of citizens of an economically developed nation.

This said, I truly hope that Obama indeed proves to have the integrity and wherewithal to confront in words, policy, and deeds the evils of the economic and racial divides that handicap America and compromise its quality of life, potential, and image in the eyes of the rest of the world.

“Vote for Jordan for President!”

To US citizens who work or reside abroad, the American electoral process appears increasingly and appallingly sophomoric and ineffectual at shaping the informed electorate on which a well-functioning democracy rests. Candidates’ positions are pushed in 30-second-length self-serving television advertisements and in so-called “debates” that are really little more than TV-talk-show-like trades of one-line platitudes and limp barbs. Candidates in both parties — Obama included, unfortunately — tout themselves as agents of “change” without clarifying what they want us to change to or how. Most US journalistic coverage focuses more on the “horse-race” spectacle of who’s ahead rather than on analysis of candidate’s programs, approaches, and qualifications. Worse, “horse-race” coverage has also enabled the press to arbitrarily isolate and derail candidates that it feels will not sell papers or boost broadcast ratings.

A depressing scenario? I have my own panacea for election-induced blues. To keep my humor and my objectivity tip-top during US primary and election seasons, I blow the dust off of my scratched copy of Louis Jordan’s ever-timely 1952 hit “Vote for Jordan for President!”

Louis Jordan was a band leader, saxophone virtuoso, rich-voiced crooner, lyricist, and, for a short time, cinema cowboy. He was also the father of rock and roll and a great-grandfather of hip-hop as well. From the 1930s to 1950s Jordan recorded a steady stream of hit songs that kept black feet and white feet tapping and fans of all races memorizing complexly rhyming humorous lines from his “Choo-Choo-Cha-Boogie”, “Caldonia”, “Peckin’ and Pokin’”, Beware”, “Coleslaw” and other hits. At one time in the late-1940s, several of Jordan’s tunes simultaneously competed against one another for the top place on the charts.

In “Vote for Jordan for President!” Louis Jordan satirized the vapidity of campaign rhetoric. After announcing that he is ready to move “… from the phonograph record to the ‘Congressional Record’”, Jordan promises to help listeners “… get straight on all the candidates” and “… make the proper selection in the coming election.” His generous characterization of competing candidates anno-1952: “… if you want a man with an offer, vote for Kefauver … if you want the man of the hour, vote for Eisenhower … if you want no graft, vote for Taft … if you want a hipster who takes no sassin’, vote for Stassin … if you want to hustle with Russel, go ahead … but don’t sob, ’cause Truman don’t want the job.” The alternative? “For an administration that’ll move you, groove you, and keep you fit” and “… to walk on the sunny side of the street with the candidate with the beat … vote for Jordan for President!” Jordan’s electoral promises: “Every American will get his portion — after I get mine” and “… we’ll all serve — time!”

Underlying Jordan’s light-tongued satire was a crueler humor. In 1952, only a half-century ago — even with the emergence of Negro local and congressional office holders in a number of northern cities and states, not least my native New York — it was laughably absurd to even think of a black man as candidate for the highest national office in the US. An Obama candidacy and presidency will render this one-time shameful reality as dead and buried as Louis Jordan’s lyrics, humor, and music are alive and timely. It may also prove to Americans and the world that this country is the inclusive democracy it purports to be.

Posted in Change, Commentary, Media, Music, Politics | 1 Comment »

Hiatus — A few words and a few links re: articulation, organizational change, the GOP, the 1960s, mysterious and enticing doorways, the forgotten wooden mosques of the eastern Balkans, and a bodega in the Bronx

Posted by Stephen Lewis on September 28, 2007

These weeks I have been a bit busy with work proposals and ongoing research projects. One of the results: Somewhat of a hiatus in substantive postings to HakPakSak. For the moment, however, the following links should each be worthy of at least a peek…

Re: my “core business” of articulation, communication, and change, look at this comment I posted some weeks ago on JP Rangaswami’s weblog Confused Of Calcutta and a worthy comment-on-the-comment as posted by Stephen Smoliar at his weblog Rehearsal Studio.

Re: Politics in America look at Bob Herbert’s recent Ugly Side of the GOP. Now that the New York Times has opened up its former “premium” internet content to all readers, Hebert’s hard-hitting to-the-point columns can once again be read online free of charge.

Re: The 1960s and the reunion of two former philosophy students and friends, look at these kind words from North Carolina writer, thinker, and convinced Quaker Tom Brown.

Last, for a look into my parallel avocational worlds of photography, architectural history, and Balkan and Ottoman history, go to this new posting on my alter-ego weblog site Bubkes.Org.

Oh yes … not to forget … Oh Word. My recent two-fold posting on Paul Lafargue’s manifesto The Right to Be Lazy and the photocopy shops of Istanbul gained mention on Rafi Kam’s hip-hop weblog Oh Word’s Around the Horn links. I am a long-time fan of Rafi’s and Dallas Penns humorous and very insightful minimalist video Bronx Bodega (click here to watch it on YouTube). I’m a jazz fan, not a hip-hop fan — but I am born in the Bronx!

More to follow…

Posted in Architecture, Articulation, Change, Links, Media, Photography, Work | 2 Comments »

“Sense of the Meeting:” Quakers, Communications, Organizational Change, and the Blogosphere

Posted by Stephen Lewis on July 9, 2007

Over at my alter-ego weblog, Bubkes.Org, I recently posted an entry centered on a photo I took in 1994 of a group of young people standing in front of a Mennonite church in New York’s Harlem. The church had been founded by a group of Korean War era conscientious objectors and, so, the weblog entry jumped to my own response to the specter of military service in Vietnam and my Vietnam-War-Civil-Rights-Movement-era years of part-time study at a small Quaker school in the American south. During those years, I was often at loggerheads with what I saw as the caution and conservatism of local Quakers in the face of the issues and conflicts of the time. It was only years later that I realized that Quakers had also taught me lessons that illuminated my work and personal lives both.

Sense of the Streets

Growing up in Lower Manhattan I learned that discourse was argument, something to be won. One could win by being “smarter” or more humorous than others, by playing facts like trump cards, by talking louder or faster, or by being more insulting or better with one’s fists. Or, if one was in a more peaceful or democratic mood, one could settle debates or decide on courses of action by gangıng-up and enforcing “majority rule.”

Sense of the Meeting

In the company of Quakers I learned a different approach. Discourse was a way to higher truths and to commonalities that could unite people linked together by commitment or even by mere circumstance. Agreement was never beyond the reach of people dedicating to achieving it. In their worship and worldly gatherings, Quakers achieved unanimity of action by perceiving and subscribing to the “sense of the meeting.” Similar to the way Socrates sought truth through dialogue, Quakers felt that receptivity to silence and to open expression at meetings could lead to consensus acceptable to all present and well worth putting aside one’s individual reservations in the face of.

Consensus, Communications, and Organizational Change

Oddly, I first realized the value of the “sense of the meeting” in a commercial context. In the years in which I made my living writing for business and governmental clients, I came to understand that if I interviewed enough people within a fractious organization I could articulate what that organization was about and wanted to achieve in a manner that all parties could assent to and buy into. Later, when I consulted on proposals for major industrial and service-related projects I found I could pre-envision and articulate many projects in manners equally compelling to buyer and seller alike. When I worked in interim management and organizational change, I found it was possible to gain commitment and motivate people by openly articulating where organizations stood and were migrating to, why and how.

Sense of the Blogosphere

In a PBS broadcast some months ago (link unavailable) veteran journalists Bill Moyers and Bob Edwards discussed why the Knight-Ridder chain of newspaper had reported more penetratingly and accurately on the build-up to and consequences of Bush & Co.’s Iraq War. The main reason was that the star reporters at the “papers of record” such as the Washington Post and the New York Times were far too close to the White House to gain perspective or far too vain to avoid being seduced by the center of power. Knight-Ridder reporters, on the other hand, gathered their facts and opinions from middle-ranking bureaucrats and members of the military, people with a focus on realities rather than on “spin” and the selling of an ill-conceived war.

The work that the Knight-Ridder papers have done in recent years – or of the type of pioneering investigative reporting that the Washington Post allowed Woodward and Bernstein to do following the Watergate burglary – is a long-lead-time, costly task requiring weighty expense budgets and full-time research and fact-checking staff. In the early days of webloging, enthusiastic bloggers sometimes exclaimed that weblogs would soon replace newspapers – but most blogs are one-person affairs without the funding or staff or business models to sustain news gathering or investigative reporting. As a result, blogging has emerged more as a vehicle for opinion and comment. At first, the tone was intentionally brash and self-promoting, not unlike the Lower Manhattan model of discourse described above. As time goes on and the numbers of blogs grow into the tens of millions, the blogosphere brings with it the possibility of being a cyberspace-wide virtual equivalent of a Quaker meeting that in its silences and testimonies reveals patterns of commonalities and generates consensuses that can unite people into actions worthy of their beliefs and needs.

Posted in Articulation, Change, Commentary, Communications, Philosophy | 1 Comment »

Perception Trumps Reality: “Getting It,” Spin, Branding, and Reputation Management

Posted by Stephen Lewis on June 30, 2007

I smiled when I read Dean Landsman’s recent short post on “Who Gets What?” Phrases such as “he gets it” or “you just don’t get it” seem to be a new refuge for people who cannot explain what they mean or who push partially-formed ideas. The thrust: “If you don’t understand what I’m saying, it’s your fault not mine.” And, thanks, Dean, for coining the word “Get-itude.”

Low on “Get-itude”

It is no coincidence that “getting it” peppers the speech of supporters of the Bush administration and its policies. Like many other ordinary people who had devoted some time to reading Middle Eastern history or who had worked or traveled in the region, I was opposed to the Iraq War from the start and quite easily foresaw the chaos, destruction, and human and financial calamities the war would bring to Iraq, the entire Middle East, and the economy and world standing of the US. Back in 2003, some months into the war, I ran into an acquaintance who is a senior US diplomat. When I told him I was against the war he replied that he supported it and ended our conversation with a smug: “You just don’t get it, do you?” No arguments, no facts, no persuasion, just a few condescending words of dismissal.

“Getting It,” John Calvin, and the Revival Tent

The rise of “getting it” is symptomatic of the conflation of politics, discourse, and fundamentalist religion in the US over the past three decades. Partisans divide the world into those who “get it” and those who don’t with a self-satisfaction not unlike that of Calvinists who assumed themselves to be amongst the “elect” or the “saved” and others amongst the damned. Epistemologically, “getting it” conjures up nineteenth-century revival tents, fictional Elmer Gantrys, and real-life Amy Sempel McPhersons. “Getting” or “not getting” implies that knowledge is revealed and that belief, conversion, prophetic vision and the ineffable are more important than understanding or dialogue. Saint Augustine, by the way, wrote that faith precedes understanding; he never wrote that faith replaces it.

From Snake Oil to Soft Focus to Spin

19th-century country-fair hucksterism entered the American mainstream long-ago, as did the unreality of Hollywood. In the realm of public affairs this meant, in essence: Don’t change what is, tinker with perceptions instead!

During the 1970s, I was a graduate student and researcher in public policy at the Center for New York City Affairs at the New School for Social Research (today the Milano Center). The Center and its students were dedicated to reality and to change — be it shepherding New York City into economic revival and fiscal stability or, as Lower East Side leftist novelist Mike Gold (”Jews Without Money”) once put it, to make New York “… into a garden for the human spirit.” In fact, it was one of our fellow graduates — Alan Brouwer, if I remember correctly — whose discovery and analysis of the misuse of New York’s capital budget to cover deficits in its expense budget first brought to the public eye the City’s legendary impending bankruptcy.

The 1970s, however, also saw the rise of the word “Spin” (as in political PR, not as in the French acronym for AIDS) and the associated appearance of professional (Gott hilf uns!) “Spinmeisters.” In the end, Spin won out over policy analysis and set a method and tone that are with us until today, with the discredited Bush administration still pushing fairy-tales of victory in Iraq and economic growth in America in the face of patent disasters on both fronts.

By the way, for a passionate take on politics in the days when government meant providing real solutions to real problems, read John Updike’s cautionary comments on revisionist takes on FDR and the New Deal in this week’s New Yorker. Also, for a powerful analysis of the use of spin by the Bush administration to fabricate grounds and conjure up support for the war in Iraq — and for the sad tale of the gullibility and connivance of much of the US press in the face of such heavy-handed cynicism and betrayal of the public trust — watch this recent broadcast from Bill Moyers (also available as a podcast).

Branding vs. Content

The ultimate substitution of perception for reality was “branding,” the private-sector equivalent of spin. The concept of branding was simple: to create differing images for products and organizations between which there were no real differences at all. I had the dubious fortune of being present at what may have been the birth of modern branding. This occurred during the so-called “accountancy wars” of the 1980s when the internationalism of business and the rise of uniform auditing and reporting requirements in the European Community led US “Big Eight” accountancy practices to build multinational partnerships and to seek to differentiate themselves through advertising, something that accountants (and doctors, lawyers, and engineers too) once considered a crass betrayal of professionalism.

In fact, there were no differences between any of the top accounting companies at the time. Partners and clients jumped from one company to another and international member firms switched alliances regularly. A Peat Marwick audit was little different from an Arthur Anderson audit, just as Price Waterhouse tax advice was the same as advice from Grant Thornton. The only real differences were in personal relationships and the prices and approaches to specific engagements. But, in the end, accountancy firms squandered fortunes trying to create the same ephemeral advertising-based identities as brands of soap and cigarettes. Sour grapes on my part? Maybe. At the time I was a “hired-gun” proposals-management specialist for KMG (the European-based ancestor of present-day KPMG) charged with crafting real, project-based, individualized responses to actual needs of clients operating in specific real world environments — a task and approach irrelevant to branding and to identities based on manipulation of perception.

Reputation Management: Flim-Flam or Foundation for Change?

For the last several years, I’d kept a distance from the world of marketing communications and PR. As a result, my shock was all the greater when I recently became aware of the new game of “Reputation Management” — branding and spin tidily spruced-up and repackaged under a new name. Reputation Management has all the pitfalls of its predecessors, i.e. a focus on manipulation of perception rather than on development and improvement of products and services. But … maybe the idea of Reputation Management is not completely a sham after all. Maybe reputations could be created and managed in ways other than spinning and branding. My own approach might sound a bit medieval and redolent of craftsmanship and guilds, i.e. to provide goods and services of the highest quality and to gear them to what customers actually require and demand. Doing so would require that companies, institutions, and governments make a 180° shift in their approach to communications, i.e. to be willing to be party to communication from without as much or more as the communicate from within.  The challenge: To carefully and accurately listen to and articulate the wishes and needs of the individuals that comprise the market place and to form missions and strategies, develop and implement products and services, and shape, staff and motivate organizations accordingly. Doing so just might do away with the need to manipulate and in the end might create reputations far more powerful than those based on perception alone.

I look forward to discussing this and other Vendor/Customer related issues when I join Doc Searls, JP Rangaswami, and others at the Vendor Relations Management workshop to be held in mid-July in Oxford, England at the Oxford University Internet Institute. More on this following the conference.

Footnote and disclaimer: Could my irritation at some of the glib phrases mentioned in this post partly be a function of my advancing age? Maybe. I’ll admit that I’m old enough to associate “cool” with early Miles Davis and to describe some of the things I like best as being, well … “Boss”!!!

Posted in Change, Commentary, Identity, Language, Media, Popular Culture | No Comments »